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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ayana Hatcher

December 30, 2025

5  out of  5
rating by Ayana Hatcher
"Mikayla was so helpful! Answered all my questions and was so kind and understanding!"
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Seth Tager

December 30, 2025

5  out of  5
rating by Seth Tager
"I have been a customer of Brian Stevens State Farm for over 15 years. These guys are first class all the way! Brian and his team are always very courteous and professional. The service they provide is always top notch."
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Dennis Frankenfield

December 29, 2025

5  out of  5
rating by Dennis Frankenfield
"I have been with Brian Stevens agency for 20 + years. They have excellent service and excellent employees. Today I dealt with Mikayla and the service like always was excellent."
We responded:
"Dennis, thank you for your loyalty over the past 20+ years! I'm happy to hear that Mikayla and the team continue to provide excellent service. We appreciate your trust and look forward to serving you for many more years. Let us know if there's anything else we can do for you!"
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Lee Hockfield

December 22, 2025

5  out of  5
rating by Lee Hockfield
"Daniel Hilger was excellent to deal with and explained the auto and homeowners policies coverages thoroughly. Thank You Daniel"
We responded:
"Thank you, Lee! I'm happy to hear that Daniel provided you with such a thorough explanation of your policies. We appreciate your feedback and are always here to help with any questions you might have. Let us know if there's anything else we can assist you with! -Brian"
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Avdhesh Patel

December 19, 2025

5  out of  5
rating by Avdhesh Patel
"I had a great experience with my auto insurance policy manager - Mikayla Wiltse . She is extremely knowledgeable, responsive, and patient in explaining all the coverage options. She helped me find the best policy at a competitive price and made the entire process smooth and stress-free. Any questions or changes were handled quickly and professionally. I truly appreciate the excellent customer service and would highly recommend Brian Stevens Agency Inc. to anyone looking for reliable auto/home insurance support."
We responded:
"Thank you for your wonderful feedback, Avdhesh! I'm delighted to hear about your positive experience with Mikayla. Her dedication to providing knowledgeable and responsive service truly shines through. It's fantastic to know that she made the process smooth and stress-free for you. We appreciate your recommendation and are here to assist with any future insurance needs. Let us know if there's anything else we can do for you! -Brian"
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Mattie Daughtry

December 18, 2025

5  out of  5
rating by Mattie Daughtry
"I’ve had a great experience with this State Farm office. The team is professional, responsive, and truly cares about their clients. Mikayla and Hunter especially did an outstanding job — they were both incredibly helpful, knowledgeable, and patient, making sure all my questions were answered and that I felt confident in my coverage. It’s refreshing to work with people who genuinely go above and beyond. Highly recommend this office to anyone looking for excellent service and support."
We responded:
"Thank you, Mattie! I'm so happy to hear about your positive experience with our office. Mikayla and Hunter are indeed fantastic, and I'm glad they could assist you so well. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out! -Brian"
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Deb Camino

December 18, 2025

5  out of  5
rating by Deb Camino
"Seamless process of obtaining renters insurance. Daniel Hilger was friendly, extremely knowledgeable and simplified the process. Thank you."
We responded:
"Thank you, Deb! I'm happy to hear that Daniel made the process of getting renters insurance smooth and straightforward for you. We appreciate your feedback and are always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you! -Brian"
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Brian B

December 17, 2025

5  out of  5
rating by Brian B
"We have been using Brian Stevens as our primary auto and home insurer for the past 5 years and have been consistently happy with the level of communication and professionalism we have experienced. Whether by email or phone, their response time and dedication in addressing questions or issues has been exemplary. His office staff are professional, knowledgeable, and efficient. We would unreservedly recommend this office for your insurance needs."
We responded:
"Thank you, Brian B, for your wonderful feedback! I'm glad to hear that you've been satisfied with our communication and professionalism over the past five years. Our team is dedicated to providing efficient and knowledgeable service, and it's great to know we've met your expectations. We're here for any of your insurance needs, so feel free to reach out anytime! -Brian, your State Farm Insurance Agency Advisor"
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JoDal VanNoy

December 15, 2025

5  out of  5
rating by JoDal VanNoy
"Brian S. was quick and efficient. He did a great job of making a difficult decision easy for me and my family. Thanks Brian!"
We responded:
"Thank you, JoDal! I'm happy to hear that our office was able to assist you and your family efficiently. We strive to make important decisions as straightforward as possible. If you need anything else, feel free to reach out! - Brian, your State Farm Insurance Agency Advisor"
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Kathy Moore

December 12, 2025

5  out of  5
rating by Kathy Moore
"Always courteous, prompt and professional service!"
We responded:
"Thank you, Kathy! I'm happy to know you appreciate our courteous and professional service. Your feedback means a lot to us. Let us know if there's anything else we can assist you with! -Brian Stevens, your State Farm Insurance Agency Advisor"
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Rachel Garby

December 12, 2025

5  out of  5
rating by Rachel Garby
"Thank you Yesenia, Hunter and Tyler for all your help!! YOU ROCK!! Brian please keep them and give them a raise!! They are the reason I am back!! Love you all!! Shelley Gabriel"
We responded:
"Thank you Rachel! I totally agree with you - Yesenia, Hunter & Tyler ROCK!! You ROCK too! We're so happy to partner again with you on your insurance protections at the Brian Stevens State Farm Insurance Agency Phoenix AZ!! - Brian"
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sierra miller

December 11, 2025

5  out of  5
rating by sierra miller
"Hunter is the best, hes always patient, understanding, and does an amazing job at finding the insurance you need at the best price! *2025 edit* Tyler has been assisting me with my most recent insurance needs! His efficiency as well as patience explaining the process, and keeping me clued in every step of the way has been VERY appreciated and incredibly helpful. There couldn’t be a better team in this office. The gals are top notch, and the customer service NEVER disappoints."
We responded:
"Sierra, thank you so much for sharing your experience working with Hunter at the Brian Stevens State Farm Insurance Agency Phoenix az! Couldn't agree more with you about Hunter - always looking for the best insurance price and patient and understanding with all of our new & existing clients. -Brian "
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Veronica Englett

December 11, 2025

5  out of  5
rating by Veronica Englett
"Yesenia helped me get a discount and be insured for more and that’s always good news to me! I really appreciate the professional and kind service I received."
We responded:
"Thank you, Veronica! I'm glad to hear that Yesenia was able to assist you with securing a discount and enhancing your coverage. We appreciate your kind words about the professional and friendly service you received. If you have any more questions or need further assistance, feel free to reach out! -Brian Stevens, your State Farm Agency Insurance Advisor"
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Wendy Walker

December 10, 2025

5  out of  5
rating by Wendy Walker
"I was referred to Brian from a friend and I'm so glad I called for a quote. Hunter was able to beat 2 out of 3 policies prices from my old carrier. I am very happy to say as of today, I am with State Farm."
We responded:
"Thank you, Wendy! I'm glad you reached out to us for a quote. It's wonderful to hear that Hunter helped you find better rates for your policies. We're happy to have you with State Farm! If you need anything else, just let us know. -Brian Stevens, your State Farm Agency Insurance Advisor"
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julie mendez

December 9, 2025

5  out of  5
rating by julie mendez
"Hunter was an amazing representative answered everything clearly and got back to me right away with any questions! Also got me the best deal 10/10 recommend"
We responded:
"Thank you for your review, Julie! I'm happy to hear that Hunter provided such excellent service and clarity. It's great to know you found a deal that works for you. If you ever need anything else, feel free to reach out! - Brian Stevens, your State Farm Agency Insurance Advisor"
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Dennis Douglas

December 9, 2025

3  out of  5
rating by Dennis Douglas
"Helpful and always in good spirits car insurance willing to listen"
We responded:
"Dennis, thank you for posting a review about your positive experience working with my Agency. Being in good spirits & willing to listen is a part of our culture & purpose. Thank you. -Brian Stevens, your State Farm Agency Insurance Advisor"
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Manfred G Umana

December 9, 2025

5  out of  5
rating by Manfred G Umana
"After shopping around for a long time finaly i found a place that really cares about the consumer not there wallet.. I really appreciate Hunter for hes patience and help.."
We responded:
"Manfred, thank you for your kind words! I'm glad you found our office to be a place that truly values our customers. Hunter is indeed a great asset to our team, and I'm happy he could assist you with patience and care. If there's anything else we can do for you, just let us know! - Brian Stevens, your State Farm Agency Insurance Advisor"
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Marshall Reyes

December 9, 2025

5  out of  5
rating by Marshall Reyes
"Mikayla gets five-stars, two-thumbs, A+, kudos, and all that. "Ask me if I care... g'ahead" "You don't really think I care, do you?" I think we've all heard these words before... Not out loud, for sure. But indirectly, discretely, even subliminally... we definitely have heard this communication from others (they know who they are.) But, whenever I have contacted Brian Stevens, or any of the fine professionals of his office... it's like Brian cloned himself. I always get the exact opposite message; no matter who I talk to, I feel, and I hear this: "Thank you for being my customer. I share your concerns, and I'll gladly help with all the resources I have. (whether it's time, or information, or just completing a simple transaction.) As a professional nurse, and an owner/manager of a licensed assisted-living facility, I have made "caring," my career for most of my life. "Caring" is... a lot of things: food, medical treatment, shelter, safety, protection, etc. I provide living necessities, safety and protection for my customers, my residents. Brian insures (ensures) that I can continue doing this. Thank you, Brian and all your staff, for your services and dedication."
We responded:
"Marshall, thank you for posting such a heartfelt message. Mikayla, my entire team and I appreciate your words of encouragement & support. As insurance advisors - we pride ourselves on being of service & dedication. Thank you for your business & partnership over the years. - Brian "
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Jim Jaicks

December 5, 2025

5  out of  5
rating by Jim Jaicks
"Yesenia was very helpful, professional, friendly and knowledgeable helping me to change my auto and homeowners policies to State Farm. I am very satisfied with my new policies,and all the help I received from Yesenia."
We responded:
"Thank you, Jim! I'm happy to hear that Yesenia provided you with such helpful and professional service while assisting with your policy changes. It's great to know you're satisfied with your new policies. If you have any questions or need further assistance, feel free to reach out! - Brian Stevens, your State Farm Insurance Agency Advisor"
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Karen Lambert

December 4, 2025

5  out of  5
rating by Karen Lambert
"We recently purchased a new car and worked with Hunter to get everything transferred over. He was so helpful and made the process very easy. L"
We responded:
"Thank you, Karen! Hunter is a valuable asset to our customers and my team. Thank you for sharing your experience with our agency and that we can meet your insurance needs. - Brian Stevens, your State Farm Insurance Agency Advisor"
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Gord Bent

December 4, 2025

5  out of  5
rating by Gord Bent
"Excellent job by Daniel saving me money. Very happy with his service."
We responded:
"Gord, thank you for your feedback! I'm happy to know that Daniel provided you with great service. We’re here for any of your insurance needs. Reach out if there's anything else we can assist with! - Brian Stevens, your State Farm Insurance Agency Advisor"
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dusko korac

December 4, 2025

5  out of  5
rating by dusko korac
"Wow Hunter was very professional and fast on getting me quotes. After 15 years with my previous car insurance place i switched. Very happy with quote and customer service"
We responded:
"Thank you for sharing your experience! I'm glad to hear that Hunter provided you with professional and efficient service. It's wonderful to know you're satisfied with your quote and our customer service. If you need anything else, feel free to reach out! - Brian Stevens, your State Farm Insurance Agency Advisor"
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Fly Fly

December 3, 2025

5  out of  5
rating by Fly Fly
"Mikayla is amazing. The sweetest person and super helpful and understanding. She's so nice that when I get rich im buying here a new Mercedes. She's that nice"
We responded:
"Thank you for your wonderful feedback! I'm delighted to hear that Mikayla made such a positive impression with her helpful and understanding nature. We truly appreciate your kind words and look forward to continuing to provide you with excellent service. If there's anything else we can do for you, just let us know! -Brian Stevens, your State Farm Insurance Agency Advisor"
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Gloria Pacheco

December 3, 2025

5  out of  5
rating by Gloria Pacheco
"Yesika give me excellent service thank you"
We responded:
"Thank you, Gloria! I'm happy to hear that Yesika provided you with excellent service. Our team is dedicated to offering the best support possible. If you need anything else, feel free to reach out! - Brian Stevens, your State Farm Insurance Agency Advisor"
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John Gunther

December 3, 2025

5  out of  5
rating by John Gunther
"My agent Daniel Hilger was amazing. Best I have ever dealt with in my 40+ years of being insured. Daniel did not mess around and got me a great price."
We responded:
"Thank you for your review, John! I'm really happy to hear that Daniel provided you with such outstanding service and a great price. We appreciate your trust in us over the years. If there's anything else we can do for you, just let us know! - Brian Stevens, Your State Farm Insurance Agency Advisor"